Dr. Phan is very nice and loves to explain how he will do the procedure you are getting which is very helpful when you have a lot of questions. He seems to love what he does & so far the few times I have seen him he seems to be very precise when doing his job. He answered all my questions in detail & did not try to over sell. He is very honest & does not seem to over charge. He is getting very busy I just hope he will continue to spend the quality time that he has so far. This last visit was a bit rushed, hopefully the next one will be a little more relaxing.